People

Navigating Conflict in the Workplace: The Downstairs, Middle Room and Upstairs of Resolution

Navigating Conflict in the Workplace: The Downstairs, Middle Room and Upstairs of Resolution

Conflict at work is inevitable, but with the right tools, it can become an opportunity for growth. In this post we explore how leaders can guide teams through conflict by understanding how the brain processes emotions through the downstairs, middle room, and upstairs functions of the brain.

Belief-Behavior Conversations In Action: How Pixar Transformed Team Dynamics and Communication

Belief-Behavior Conversations In Action: How Pixar Transformed Team Dynamics and Communication

Belief-behavior conversations, as we discussed in our e-book: Revitalize and Retain Staff, aim to address the root causes behind actions, rather than merely correcting surface-level behavior. Pixar’s leadership used this approach to facilitate open, meaningful dialogues, helping the team uncover the underlying beliefs fueling their actions. Once these beliefs were identified, leaders guided team members toward reframing them, creating lasting behavioral change.

Leadership Growth Lattice in Action: How LinkedIn Embraced Holistic Employee Development to Drive Retention and Innovation

Leadership Growth Lattice in Action: How LinkedIn Embraced Holistic Employee Development to Drive Retention and Innovation

Discover how LinkedIn transformed employee growth and retention with the Leadership Growth Lattice, a modern alternative to traditional career ladders. By encouraging skill development, cross-functional teamwork, mentorship, volunteerism, and alignment with personal life goals, LinkedIn fostered a culture of continuous learning and flexibility. This holistic approach empowered employees, reduced turnover, and fueled innovation, positioning LinkedIn as a top employer in the competitive tech industry.

The C.A.M.P. Model In Action: How Google Applied This Theory to Drive Employee Motivation and Innovation

The C.A.M.P. Model In Action: How Google Applied This Theory to Drive Employee Motivation and Innovation

As Google grew, it faced the challenge of keeping its talented workforce consistently motivated. Financial incentives alone weren’t enough to maintain the high levels of innovation and employee satisfaction required to stay ahead in the competitive tech industry. Google’s leadership recognized the need to focus on intrinsic motivators—those elements that drive long-term engagement and fulfillment beyond salary and perks.

The Takeaway at the Solutions Summit: Build More Trust in the Workplace

The Takeaway at the Solutions Summit: Build More Trust in the Workplace

At the recent Vermont Chamber’s Solution Summit, I had the pleasure of discussing a topic that should resonate deeply with leaders today: trust in the workplace. In a world where technology continues to shape the future of work, the importance of human connection and trust can often feel overshadowed. However, as research consistently shows, building trust is the key to a successful and engaged workforce. In this blog, I’ll share some of the insights and strategies I presented.

Greenthumb Leadership in Action: How Microsoft Used Adaptive Leadership to Boost Employee Retention and Engagement

Greenthumb Leadership in Action: How Microsoft Used Adaptive Leadership to Boost Employee Retention and Engagement

In the mid-2010s, Microsoft reached a pivotal moment. While the company was a global tech leader, its internal culture was becoming a hindrance. Employee engagement was low, innovation had stagnated, and internal competition was stifling collaboration. Recognizing the need for cultural transformation, CEO Satya Nadella placed employee engagement and resilience at the heart of the company’s strategy, sparking a leadership overhaul that would play a key role in Microsoft's resurgence.

Unlock the Secrets to Revitalize and Retain Your Staff: E-Book Launch Today!

Unlock the Secrets to Revitalize and Retain Your Staff: E-Book Launch Today!

We are thrilled to announce the release of our new e-book, "Revitalize and Retain Staff", now available for free download on our website! This comprehensive guide is packed with actionable strategies designed to boost employee engagement, retention, and resilience. Whether you're leading a small team or managing a large organization, this resource is your roadmap to creating a thriving workplace where people want to stay, grow, and succeed.

The Deep Ocean Model – Unseen Currents of Belief and the Behavior That Shape Us

The Deep Ocean Model – Unseen Currents of Belief and the Behavior That Shape Us

This post draws parallels between ocean currents and human behavior, suggesting that just as deep currents shape the surface waves, underlying beliefs drive visible behaviors. These beliefs, though often unseen, influence actions and decisions in the workplace, making it essential for leaders to uncover and address them rather than merely focusing on surface behaviors. By engaging in meaningful belief discussions, leaders can guide behavior changes, much like oceanographers study currents to predict and influence ocean movements.

The Leader as a Gardener of People: Maturity

The Leader as a Gardener of People: Maturity

The final stage of development, Maturity, represents team members who have high aptitude and attitude, capable of bearing fruit and mentoring others. Leaders should empower these individuals by delegating responsibilities and encouraging them to guide those in earlier stages, like the Adolescent follower. By assessing and strategically supporting each team member's growth, leaders can cultivate a thriving and productive environment where everyone can flourish.

The Leader as a Gardener of People: Disgruntled Stage

The Leader as a Gardener of People: Disgruntled Stage

The "Disgruntled" stage in a follower’s development mirrors the secondary growth phase of plants, where individuals become experienced but may harbor negative attitudes and exhibit inconsistent behavior. These team members often have high aptitude but are susceptible to negativity, which can impact both their performance and the morale of others. Leaders must address these behaviors through open communication, setting clear expectations, and providing opportunities for growth to help them re-engage positively with the organization.