Remote and hybrid work models have reshaped the workplace, with high-performing leaders often excelling due to their autonomy, discipline, and results-oriented approach, while lower-performing employees may struggle without direct supervision. Research, such as the Stanford University study, highlights the benefits of hybrid work, particularly in enhancing productivity and retention, though challenges arise when remote work is poorly managed. The future of work requires organizations to balance flexibility and accountability, fostering environments that empower diverse employees and adapt to changing expectations.
This post explores the critical role of strategic planning and visioning in helping organizations navigate uncertainty and long-term challenges. It emphasizes the importance of staying at a strategic level, resisting the pull toward immediate tactical fixes, and focusing on the pillars that drive success: leadership, innovation, operations, and customer focus. With actionable steps and insights, it provides a framework for crafting meaningful, future-oriented plans that transform strategic dreams into achievable realities.
True innovation exists at the intersection of trust, vulnerability, and constructive conflict. As leaders, our role is to create the conditions for innovation to thrive. That means checking our egos, fostering trust, and modeling vulnerability. It means leaning into conflict, embracing discomfort, and having the courage to confront the most brutal facts of our current reality.
When teaching or coaching emerging leaders, one topic I push hard on is values. Values refer to the fundamental beliefs and guiding principles that define what an individual, organization, or community stands for. These principles act as a moral and operational compass, influencing behavior, decision-making, and culture. They are part of the magic three: mission, vision and values.
Reflecting on the recent election, the Harris campaign's lack of a clear and compelling vision became evident in contrast to Trump’s well-communicated stance, making it challenging for voters to see her future for America. Drawing from the change formula, a successful campaign requires acknowledging dissatisfaction, defining a visionary goal, and setting clear steps toward achieving it—elements that were more apparent in Obama’s 2008 campaign, where “hope and change” aligned with voters' aspirations and activated widespread engagement. Ultimately, the Harris campaign's struggles highlight the need for leaders to craft a vision that resonates powerfully and unites people around a shared purpose, as fear alone can often overshadow hope if it lacks sufficient clarity and preparation.
In the mid-2010s, Microsoft reached a pivotal moment. While the company was a global tech leader, its internal culture was becoming a hindrance. Employee engagement was low, innovation had stagnated, and internal competition was stifling collaboration. Recognizing the need for cultural transformation, CEO Satya Nadella placed employee engagement and resilience at the heart of the company’s strategy, sparking a leadership overhaul that would play a key role in Microsoft's resurgence.
The "Disgruntled" stage in a follower’s development mirrors the secondary growth phase of plants, where individuals become experienced but may harbor negative attitudes and exhibit inconsistent behavior. These team members often have high aptitude but are susceptible to negativity, which can impact both their performance and the morale of others. Leaders must address these behaviors through open communication, setting clear expectations, and providing opportunities for growth to help them re-engage positively with the organization.
Discover the power of adaptive leadership, where leaders tailor their approach to meet the unique needs of their team members, whether employees, volunteers, or community members. Instead of a rigid, top-down style, adaptive leaders ask, "How can I get the best out of my people?" By understanding and responding to individuals' Aptitude and Attitude, leaders can effectively motivate and nurture their teams, creating a supportive and dynamic environment.
This past week, wearing my other hat as chamber director for southwestern Vermont, I had the pleasure to present at the Vermont Tourism Summit in Burlington, Vermont. My topic was on “Building Your Brand With Local Talent.” Now, because of my job and my background, the presentation was heavy on marketing tactics. However, I was able to weave in some of my other passion - motivating teams.
Right, makes sense! With all the strategy and tools to get the marketing job done, we still have the fundamental challenge of human beings leading the charge. We still need to make sure our staff, teammates or freelancers are happy. This is where I often weaved in our CAMP Method of Motivation.
Many of those that have gone through one of my workshops know that I despise the word manager. It’s too sterile and authoritarian. It doesn’t describe the actual purpose of the role. When you have entered the arena of manager (welcome!), you take on a new role. You are no longer suppose to make the widgets, work in the weeds, mow the lawn! Yes, you doing so well at those jobs probably got you there, but it is important to know when you receive the title of manager, supervisor or coach, you are putting down your widget making ability and picking up the skillsets of guiding a team to success!
My punch line at the end of most of my talks is, “we don’t have a Millennial problem, or even a generation problem, we have a people to people problem.” As the generation guy, I’m saying we need to stop talking about generations and start talking about empowering our workers (Boomers, Xers, Yers, all) to better handle people!
