Weekly Posts and Insights
Building the Workforce of the Future - Lessons in Culture, Change, and Coffee I Direct Application with Matt Harrington
In this episode of Direct Application, host Matt Harrington sits down with Chuck Hollingsworth - Director of Engineering at Keurig Dr Pepper and a 40-year veteran of manufacturing leadership - for a front-line look at what it really takes to lead through massive change, scale innovation, and build a workforce ready for the future.
The Power of Teams I Direct Application with Matt Harrington
What makes a great team truly powerful? In this episode of Direct Application, Matt Harrington explores the Power of Teams—why teamwork is more than just working side by side, and how the right dynamics create results far greater than the sum of the parts.
Building a Team-Based Community
High-performing teams operate in a sweet spot where task completion, process excellence, and relationship dynamics all align. When those three elements synchronize, progress happens with speed, energy, and resilience. And when one element falters, strong teams adapt in real time to restore balance.
The One Document Every Team Should Have
High-performing teams don’t happen by accident. A team charter - your team’s roadmap - clarifies mission, goals, roles, and accountability. Drawing on insights from Lencioni, Tuckman, and Deborah Mackin, this post explores why teams stall in the storming stage and how a clear charter acts as a compass to bring them back to alignment, clarity, and results.
The Power of Teams: More Than the Sum of Their Parts
Teams represent both a philosophical approach and a “means to an end.” Being a team is never the goal, but rather the approach that will determine the success of the goal. However, teaming is also a culture or mindset that transforms the way we interact with other people that, quite frankly, is not always familiar or comfortable for us.
The Overlap of Conflict, Vulnerability, Trust, and Innovation
True innovation exists at the intersection of trust, vulnerability, and constructive conflict. As leaders, our role is to create the conditions for innovation to thrive. That means checking our egos, fostering trust, and modeling vulnerability. It means leaning into conflict, embracing discomfort, and having the courage to confront the most brutal facts of our current reality.
No, You're Not Supposed To Be The Most Dominate Voice In The Room: The Leader as a Facilitator
A top-level community leader excels by facilitating team interactions rather than dominating discussions. Their focus should be on managing the process and relationships within the team, allowing team members to share content and ideas. Like a conductor guiding an orchestra, a leader's role is to support collaboration, ensure balanced participation, and create an environment where everyone feels heard and valued.