Culture, Leadership, People
Matthew Harrington
Unlock the Secrets to Revitalize and Retain ...

We are thrilled to announce the release of our new e-book, "Revitalize and Retain Staff", now available for free download on our website! This comprehensive guide is packed with actionable strategies designed to boost employee engagement, retention, and resilience. Whether you're leading a small team or managing a large organization, this resource is your roadmap to creating a thriving workplace where people want to stay, grow, and succeed.

Unlock the Secrets to Revitalize and Retain Your Staff: E-Book Launch Today!
People, Leadership
Matthew Harrington
The Deep Ocean Model – Unseen Currents of ...

This post draws parallels between ocean currents and human behavior, suggesting that just as deep currents shape the surface waves, underlying beliefs drive visible behaviors. These beliefs, though often unseen, influence actions and decisions in the workplace, making it essential for leaders to uncover and address them rather than merely focusing on surface behaviors. By engaging in meaningful belief discussions, leaders can guide behavior changes, much like oceanographers study currents to predict and influence ocean movements.

The Deep Ocean Model – Unseen Currents of Belief and the Behavior That Shape Us
People, Leadership
Matthew Harrington
The Leader as a Gardener of People: Maturity

The final stage of development, Maturity, represents team members who have high aptitude and attitude, capable of bearing fruit and mentoring others. Leaders should empower these individuals by delegating responsibilities and encouraging them to guide those in earlier stages, like the Adolescent follower. By assessing and strategically supporting each team member's growth, leaders can cultivate a thriving and productive environment where everyone can flourish.

The Leader as a Gardener of People: Maturity
Leadership, People
Matthew Harrington
The Leader as a Gardener of People: Disgruntled ...

The "Disgruntled" stage in a follower’s development mirrors the secondary growth phase of plants, where individuals become experienced but may harbor negative attitudes and exhibit inconsistent behavior. These team members often have high aptitude but are susceptible to negativity, which can impact both their performance and the morale of others. Leaders must address these behaviors through open communication, setting clear expectations, and providing opportunities for growth to help them re-engage positively with the organization.

The Leader as a Gardener of People: Disgruntled Stage
People, Leadership
Matthew Harrington
The Leader as a Gardener of People: Adolescent ...

The "Adolescent" stage of follower development, akin to the teenage years, is a critical period where initial enthusiasm fades, and individuals start testing boundaries while seeking greater responsibility. Leaders must adopt a coaching approach that balances support and accountability, addressing behaviors that don’t align with organizational values, reinforcing early wins, and consistently adhering to established boundaries and goals. By proactively coaching and maintaining a positive environment, leaders can help their team members navigate this transitional phase and continue their growth into confident, competent contributors.

The Leader as a Gardener of People: Adolescent Stage

conflict resolution

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The Deep Ocean Model – Unseen Currents of Belief and the Behavior That Shape Us

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The Deep Ocean Model – Unseen Currents of Belief and the Behavior That Shape Us

This post draws parallels between ocean currents and human behavior, suggesting that just as deep currents shape the surface waves, underlying beliefs drive visible behaviors. These beliefs, though often unseen, influence actions and decisions in the workplace, making it essential for leaders to uncover and address them rather than merely focusing on surface behaviors. By engaging in meaningful belief discussions, leaders can guide behavior changes, much like oceanographers study currents to predict and influence ocean movements.

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The Leader as a Gardener of People: Disgruntled Stage

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The Leader as a Gardener of People: Disgruntled Stage

The "Disgruntled" stage in a follower’s development mirrors the secondary growth phase of plants, where individuals become experienced but may harbor negative attitudes and exhibit inconsistent behavior. These team members often have high aptitude but are susceptible to negativity, which can impact both their performance and the morale of others. Leaders must address these behaviors through open communication, setting clear expectations, and providing opportunities for growth to help them re-engage positively with the organization.

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Mastering Facilitation: Your Go-To Script

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Mastering Facilitation: Your Go-To Script

Effective listening is essential for successful facilitation. This involves techniques like paraphrasing, asking open-ended questions, and synthesizing ideas. Skilled facilitators also track opinions, engagement levels, and group feedback. Here is your go-to script to handle many items you might run into as a facilitator.

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I'm not always the best at being assertive, here are 7 Steps I learned to become more assertive

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I'm not always the best at being assertive, here are 7 Steps I learned to become more assertive

I have to be honest, and you may not believe me, but this is one of the hardest skills I am in the works of learning.  Perhaps it's my 8-person family, puritan upbringing, and as a middle child I just went along with what the group wanted, but assertiveness has never been a strength of mine.  I believe in a give, give, give, ask method of forward movement (in marketing, sales, strategy, people, etc.), however sometimes I recognize the ask has to come a little bit sooner.   Assertiveness is not being tough or arrogant.  It’s actually a very humble and thoughtful dance.  It is recognizing that we have value and we sometimes need to put up boundaries for others to recognize our value.  

Forget the New 2019 Leadership Fad and Try These 13 Back-To-Basics Disciplines To Be A Great Leader

Forget the New 2019 Leadership Fad and Try These 13 Back-To-Basics Disciplines To Be A Great Leader

As I continue to travel around and see various businesses and organizations trying to get the edge on their competition or the market, I’m still astonished at the lack of basics from our leaders.  Don’t get me wrong, the basics are hard.  And, sometimes they’re not hot or new. And, so they are rarely discussed (even though some of them have been around for years) and barely used. However, they are time-tested and worth consideration. Forget the the 2019 leadership buzzwords and try some of these concepts as you develop your leadership.

Millennial Conflict: Texting Our Way to Resolution

Millennial Conflict: Texting Our Way to Resolution

In a world where we are often encouraged to speak face-to-face to people, that style may be too much of an “in your face” method for Millennials.  Are we evolving into a society that can solve some of its conflicts through texting? We, as a society, may have to swallow a tough pill: the landscape of all things in human behavior and development is changing because of technology and we may have to adapt to that.