Weekly Posts and Insights
Navigating Conflict in the Workplace: The Downstairs, Middle Room and Upstairs of Resolution
Conflict at work is inevitable, but with the right tools, it can become an opportunity for growth. In this post we explore how leaders can guide teams through conflict by understanding how the brain processes emotions through the downstairs, middle room, and upstairs functions of the brain.
Creating Helpfulness In Community by LEADing
When we are called to provide hope, humanity, humility and helpfulness through LEADing. We must first Look around and pay attention finding moments and opportunities to empathize. Empathize by perspective taking, being non judgemental, recognizing emotion, communicating and practicing mindfulness. Acknowledge the truth of the current situation. Decide what actions need to be taken (if any).
Being an Empathetic COVID-19 Leader
I find that it’s helpful to know that there are long-studied emotional events going on in each and every one of our followers. I also believe that if we don't understand our people (staff, board, followers, volunteers, etc.), we will never truly create our own successful circumstances for [enter company, organization, relationship, cause]. If we don't understand where our people are emotionally and how to help them out, then all the finances, strategies, x-point plans, and One Page Strategies won't do a lick of good.
With over a decade of studying how humans deal with change, loss and success, here is what I lean on and hope it helps you figure out where your people are at too: