Leadership, Culture, People
Matthew Harrington
The Shifting Dynamics of Work: Remote, Hybrid, ...

Remote and hybrid work models have reshaped the workplace, with high-performing leaders often excelling due to their autonomy, discipline, and results-oriented approach, while lower-performing employees may struggle without direct supervision. Research, such as the Stanford University study, highlights the benefits of hybrid work, particularly in enhancing productivity and retention, though challenges arise when remote work is poorly managed. The future of work requires organizations to balance flexibility and accountability, fostering environments that empower diverse employees and adapt to changing expectations.

The Shifting Dynamics of Work: Remote, Hybrid, and the Leadership Question
Leadership, Culture
Matthew Harrington
Strategic Planning Season: The Importance of ...

This post explores the critical role of strategic planning and visioning in helping organizations navigate uncertainty and long-term challenges. It emphasizes the importance of staying at a strategic level, resisting the pull toward immediate tactical fixes, and focusing on the pillars that drive success: leadership, innovation, operations, and customer focus. With actionable steps and insights, it provides a framework for crafting meaningful, future-oriented plans that transform strategic dreams into achievable realities.

Strategic Planning Season: The Importance of Vision in Uncertain Times
Leadership, Culture
Matthew Harrington
The Overlap of Conflict, Vulnerability, Trust, ...

True innovation exists at the intersection of trust, vulnerability, and constructive conflict. As leaders, our role is to create the conditions for innovation to thrive. That means checking our egos, fostering trust, and modeling vulnerability. It means leaning into conflict, embracing discomfort, and having the courage to confront the most brutal facts of our current reality.

The Overlap of Conflict, Vulnerability, Trust, and Innovation
Leadership, Culture
Matthew Harrington
Putting Values Into Action: The Cornerstone of ...

When teaching or coaching emerging leaders, one topic I push hard on is values. Values refer to the fundamental beliefs and guiding principles that define what an individual, organization, or community stands for. These principles act as a moral and operational compass, influencing behavior, decision-making, and culture.  They are part of the magic three: mission, vision and values.

Putting Values Into Action: The Cornerstone of Leadership
Leadership
Matthew Harrington
Election Reflection: When Does a Vision Become ...

Reflecting on the recent election, the Harris campaign's lack of a clear and compelling vision became evident in contrast to Trump’s well-communicated stance, making it challenging for voters to see her future for America. Drawing from the change formula, a successful campaign requires acknowledging dissatisfaction, defining a visionary goal, and setting clear steps toward achieving it—elements that were more apparent in Obama’s 2008 campaign, where “hope and change” aligned with voters' aspirations and activated widespread engagement. Ultimately, the Harris campaign's struggles highlight the need for leaders to craft a vision that resonates powerfully and unites people around a shared purpose, as fear alone can often overshadow hope if it lacks sufficient clarity and preparation.

Election Reflection: When Does a Vision Become Lost—or Was It Never Realized in the First Place?

Leadership

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Dissatisfaction with Status Quo and the Case for Change: Part 1

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Dissatisfaction with Status Quo and the Case for Change: Part 1

The Change Formula, a tool introduced recently, emphasizes the necessity of Dissatisfaction (D) with the status quo for meaningful change to occur. Dissatisfaction stems from various sources within communities or organizations, such as performance gaps, external pressures, cultural misalignment, and leadership issues. Addressing dissatisfaction is crucial as it can lead to resistance, decreased morale, missed opportunities, and hindrance to organizational growth. Real-life examples illustrate the importance of recognizing dissatisfaction and driving change, whether it's transitioning to a team-based organization, expanding regionally for impact, or adapting to evolving EMS models.

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How Do We Drive Change in our Communities

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How Do We Drive Change in our Communities

Have you ever found yourself wanting to implement some kind of change either in your community or at your place of business and realized you didn’t have the support to make it happen? Over the course of the next 3-4 weeks, we will explore each element of the Change Formula creating a pragmatic, directly applicable model you and your team can now start to follow when implementing change.

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Navigating Change: The Different Styles of People and How They Deal with Change

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Navigating Change: The Different Styles of People and How They Deal with Change

Navigating the dynamics of change with insights into different change styles—Conserver, Pragmatist, and Originator. Discover how understanding these styles can empower leaders to navigate change effectively and foster a culture of innovation and growth in their communities.

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Creating Helpfulness In Community by LEADing

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Creating Helpfulness In Community by LEADing

When we are called to provide hope, humanity, humility and helpfulness through LEADing. We must first Look around and pay attention finding moments and opportunities to empathize. Empathize by perspective taking, being non judgemental, recognizing emotion, communicating and practicing mindfulness. Acknowledge the truth of the current situation. Decide what actions need to be taken (if any).

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Turning Community Building and Leadership Upside Down

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Turning Community Building and Leadership Upside Down

The Upside-Down Community Leadership concept envisions leaders at the bottom, serving and uplifting the community members. This inversion reflects a shift from self-centered leadership to a more altruistic and community-centric approach. The core principles of the Upside-Down Community concept align with virtues such as humility, compassion, and service to others. By adopting a servant-leadership mindset, community leaders prioritize the well-being of the community over personal gain. This model encourages leaders to lead by example, demonstrating that true greatness arises from selfless service and a commitment to the collective good.

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Fostering Humanity in Community Leadership

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Fostering Humanity in Community Leadership

As communities (both at work and in life) grapple with shifting values and ethics, steering away from a shared sense of humanity, the perilous path of individualism and vested interests looms. This phenomenon of individualism finds its roots in a focus on personal feelings and self-actualization, championed by great minds like Emerson and Thoreau. However, I would argue that in order to find ourselves, we have lost each other. The antidote to strict individualism lies in the love of humanity, a force that transcends self-interest and places communal well-being at its core.

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Creating Pragmatic Hope In Your Community

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Creating Pragmatic Hope In Your Community

Hope can be a faint glimmer on the distant horizon. It can keep us moving on the journey of community, belonging and love. Hope is a way of thinking - a cognitive process - or as C. R. Snyder called it a trilogy of: goals, pathways and agency.

Yes, hope is also based in emotions and can greatly inspire us to reach the highest heights, however its core is in ‘function.’  We experience hope when we can set realistic goals, when we can stay flexible and develop alternative pathways, and when we believe in ourselves or “agency.”

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Building Bridges: The Transformative Power of Hospitality in the Workplace and Communities

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Building Bridges: The Transformative Power of Hospitality in the Workplace and Communities

Community, a term encompassing our town halls, spiritual centers, workplaces, and backyards, holds diverse meanings for different people. It can signify gathering, progress, workplace teams, civic justice, or merely the coming together of a people. Amid these various perspectives, one often overlooked concept stands out as a powerful force capable of transforming communities from the inside out: hospitality.

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Why Vulnerability Matters When Creating A Vision

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Why Vulnerability Matters When Creating A Vision

Relationships matters when creating a vision for your organizations because you cannot create a vision without being innovative, creative and ready for change. Brene Brown once wrote about vulnerability saying, “Vulnerability is the birthplace of innovation, creativity and change.” Vulnerability is the ability to handle uncertainty, to take risks and most importantly embrace emotional exposure. This makes sense. Are you more likely to risk sounding “in left field” if you trust the team you’re with and can be vulnerable around them? Would you mention the “unmentionable” at a board retreat if you trusted that the board members have your best intentions at heart? How can we ask people to tell us their best, perhaps wackiest ideas if they can’t be vulnerable around us?

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The 4 Things You Need To Be a Great Remote Leader

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The 4 Things You Need To Be a Great Remote Leader

When it comes to remote work or some variation of it (hybrid work), the only negotiable is the speed at which we are willing to change our workplaces, not the change itself. Hopefully these 4 elements will give you a head start in adapting your workplace. Don’t wait to go completely remote, these tools work well with traditional workplaces too!