Leadership

At The Heart of True Innovation are Trust and Vulnerability

At The Heart of True Innovation are Trust and Vulnerability

Innovation, or the application of better solutions that meet new requirements, unarticulated needs, or existing market, has a lot to do with the tasks, processes, and smart people! However, true innovation relies more on the ability to trust and be vulnerable in the incubator stage of an idea or innovation.

False innovation can be defined, if we borrow some language from vulnerability author Brené Brown as, “the absence of honest conversation about the hard work that takes us from lying facedown in the arena to rising strong has led to two dangerous outcomes: the propensity to gold-plate grit and a badassery deficit.”

White Paper: Millennials, Brands and Trust - FREE DOWNLOAD

White Paper: Millennials, Brands and Trust - FREE DOWNLOAD

Based on a presentation given at NYC Relate Live Conference, this 10-page white paper digs down into the concept of the Beloved Brand Triangle that author Matt Harrington created and showcased at the conference.  Learn how Millennials, trust are all intertwined and walk away with key questions to ask your organization and customers to build a more beloved, Millennial-friendly company.

Part 3: How "Narrative Belonging" Should Define Today’s Brands for Millennials

Part 3: How "Narrative Belonging" Should Define Today’s Brands for Millennials

Let’s build out the Beloved Brand Triangle with thesis #3.  The final point on our triangle is narrative belonging.  Narrative Belonging is the ongoing effort by a brand to tell the story continually of how a customer that uses the brand will have a sense of belonging to the product and service that will greatly enhance the customer’s existence and experience.

Why Millennials Need Authentic Trust in Their Products

Why Millennials Need Authentic Trust in Their Products

The challenge for many companies is that the Millennial generation will hold you to your sales pitch.  The days of the “snake oil” salesman are dead.  For many companies, who are not entirely truthful, who lack competency and character in their business practices and product, they will rue the day that 93 million Millennials find out that they are in fact not telling the truth.  This generation, who has a rigorous demand for excellence, will hop on their social platforms and announce to the world that you are now deemed untrustworthy.

Millennials and Their Rigorous Demand for Excellence in Brands

Millennials and Their Rigorous Demand for Excellence in Brands

Millennials. Brands. Trust. Three things that seemingly go together, yet each one has its own origin story.  Exploring each one is the task at hand for the next month and a half as we prepare for the Relate Live New York City conference on October 22-23.  How we fit these massive topics all into a 45 minute presentation, giving each one its own stage time, while connecting the dots, threading the narrative through all of them to come away with useful insights and nuggets of knowledge for conference goers will be our challenge.

Tasks, Processes and Relationships

Tasks, Processes and Relationships

There are always three things going on in any transaction or more importantly group/team/department/company: tasks, processes, and relationships. You can imagine that most of us focus a majority of our time on tasks (60%), A good organization focuses some of their energy on good processes (30%). This leaves about 10% just to focus on relationships which is actually the hardest and perhaps the most important thing to focus on as companies can always make a new machine, a new process, more tasks, but it's culture and people make up the differential factor between a good company and a great company.

Millennials with Matt Episode 7: Being the Right Cultural Fit for Millennials

Millennials with Matt Episode 7: Being the Right Cultural Fit for Millennials

The workplace is needing to reimagine their organizational culture as the Millennial generation come with different expectations, approaches and lifestyles then previous generations.  Learn from generations specialist Matt Harrington about 3 areas to focus on when looking for the right cultural fit for your Millennial workers.

Millennials with Matt Episode 6: 9 Things That Drive Millennials Away from Organizations

Millennials with Matt Episode 6: 9 Things That Drive Millennials Away from Organizations

Generations specialist Matt Harrington brings us another quick video on the 9 things that organizations do that drive Millennials to find other places to work. For more information on this and other generations content visit www.GrowingMillennialLeadership.com

XPollination (Ep. 20) - Millennials and Talent Development

XPollination (Ep. 20) - Millennials and Talent Development

Today we have special guest Bruce Tulgan, bestselling author of It's Okay to Be the Boss, Not Everyone Gets a Trophy and his most recent book, Bridging the Soft Skills Gap, joining us for our 20th episode. Bruce is internationally recognized as the leading expert on young people in the workplace and one of the leading experts on leadership and management. Bruce has worked with tens of thousands of leaders and managers in hundreds of organizations ranging from Aetna to Wal-Mart; from the Army to the YMCA.  Bruce was named by Management Today as one of the few contemporary figures to stand out as a “management guru.” Bruce also lectures at the Yale Graduate School of Management and writes articles for many different associations including TRAINING magazine and the Huffington Post.  Before founding his company, RainmakerThinking in 1993, Bruce practiced law at the Wall Street firm of Carter, Ledyard & Milburn.