Leadership, Culture, People
Matthew Harrington
The Shifting Dynamics of Work: Remote, Hybrid, ...

Remote and hybrid work models have reshaped the workplace, with high-performing leaders often excelling due to their autonomy, discipline, and results-oriented approach, while lower-performing employees may struggle without direct supervision. Research, such as the Stanford University study, highlights the benefits of hybrid work, particularly in enhancing productivity and retention, though challenges arise when remote work is poorly managed. The future of work requires organizations to balance flexibility and accountability, fostering environments that empower diverse employees and adapt to changing expectations.

The Shifting Dynamics of Work: Remote, Hybrid, and the Leadership Question
Leadership, Culture
Matthew Harrington
Strategic Planning Season: The Importance of ...

This post explores the critical role of strategic planning and visioning in helping organizations navigate uncertainty and long-term challenges. It emphasizes the importance of staying at a strategic level, resisting the pull toward immediate tactical fixes, and focusing on the pillars that drive success: leadership, innovation, operations, and customer focus. With actionable steps and insights, it provides a framework for crafting meaningful, future-oriented plans that transform strategic dreams into achievable realities.

Strategic Planning Season: The Importance of Vision in Uncertain Times
Leadership, Culture
Matthew Harrington
The Overlap of Conflict, Vulnerability, Trust, ...

True innovation exists at the intersection of trust, vulnerability, and constructive conflict. As leaders, our role is to create the conditions for innovation to thrive. That means checking our egos, fostering trust, and modeling vulnerability. It means leaning into conflict, embracing discomfort, and having the courage to confront the most brutal facts of our current reality.

The Overlap of Conflict, Vulnerability, Trust, and Innovation
Leadership, Culture
Matthew Harrington
Putting Values Into Action: The Cornerstone of ...

When teaching or coaching emerging leaders, one topic I push hard on is values. Values refer to the fundamental beliefs and guiding principles that define what an individual, organization, or community stands for. These principles act as a moral and operational compass, influencing behavior, decision-making, and culture.  They are part of the magic three: mission, vision and values.

Putting Values Into Action: The Cornerstone of Leadership
Leadership
Matthew Harrington
Election Reflection: When Does a Vision Become ...

Reflecting on the recent election, the Harris campaign's lack of a clear and compelling vision became evident in contrast to Trump’s well-communicated stance, making it challenging for voters to see her future for America. Drawing from the change formula, a successful campaign requires acknowledging dissatisfaction, defining a visionary goal, and setting clear steps toward achieving it—elements that were more apparent in Obama’s 2008 campaign, where “hope and change” aligned with voters' aspirations and activated widespread engagement. Ultimately, the Harris campaign's struggles highlight the need for leaders to craft a vision that resonates powerfully and unites people around a shared purpose, as fear alone can often overshadow hope if it lacks sufficient clarity and preparation.

Election Reflection: When Does a Vision Become Lost—or Was It Never Realized in the First Place?

People

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The Leader as a Gardener of People: Disgruntled Stage

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The Leader as a Gardener of People: Disgruntled Stage

The "Disgruntled" stage in a follower’s development mirrors the secondary growth phase of plants, where individuals become experienced but may harbor negative attitudes and exhibit inconsistent behavior. These team members often have high aptitude but are susceptible to negativity, which can impact both their performance and the morale of others. Leaders must address these behaviors through open communication, setting clear expectations, and providing opportunities for growth to help them re-engage positively with the organization.

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The Leader as a Gardener of People: Adolescent Stage

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The Leader as a Gardener of People: Adolescent Stage

The "Adolescent" stage of follower development, akin to the teenage years, is a critical period where initial enthusiasm fades, and individuals start testing boundaries while seeking greater responsibility. Leaders must adopt a coaching approach that balances support and accountability, addressing behaviors that don’t align with organizational values, reinforcing early wins, and consistently adhering to established boundaries and goals. By proactively coaching and maintaining a positive environment, leaders can help their team members navigate this transitional phase and continue their growth into confident, competent contributors.

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The Leader as a Gardener of People: Seedlings

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The Leader as a Gardener of People: Seedlings

The post compares leadership to gardening, focusing on how leaders must nurture "seedlings"—new employees or followers—by providing guidance, support, and the right environment for growth. It emphasizes the importance of adapting leadership styles to meet the developmental needs of these individuals, particularly during their early stages. By understanding the balance between aptitude and attitude, leaders can effectively cultivate and develop their team's potential.

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Unleashing The Leader Within: More Insights from the Institute for Organization Management

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Unleashing The Leader Within: More Insights from the Institute for Organization Management

In my recent experience at the US Chamber's Institute for Organization Management, I explored the importance of trust in leadership and the concept of "Level 5 Leadership," which emphasizes humility, resolve, and crediting others. The course also covered essential skills like Fanatic Discipline, Productive Paranoia, and Empirical Creativity, highlighting the importance of creating a compelling vision for organizational success. By fostering environments where trust and motivation thrive, leaders can drive their teams toward long-term success and growth.

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Managers Who Motivate: A Preview from the US Chamber's Institute for Organization Management

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Managers Who Motivate: A Preview from the US Chamber's Institute for Organization Management

I am excited to share that this week, as a faculty member of the US Chamber's Institute for Organization Management, I will be teaching over 30 enthusiastic nonprofit leaders on a subject close to my heart: "Managers Who Motivate."

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Mastering Facilitation: Your Go-To Script

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Mastering Facilitation: Your Go-To Script

Effective listening is essential for successful facilitation. This involves techniques like paraphrasing, asking open-ended questions, and synthesizing ideas. Skilled facilitators also track opinions, engagement levels, and group feedback. Here is your go-to script to handle many items you might run into as a facilitator.

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No, You're Not Supposed To Be The Most Dominate Voice In The Room: The Leader as a Facilitator

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No, You're Not Supposed To Be The Most Dominate Voice In The Room: The Leader as a Facilitator

A top-level community leader excels by facilitating team interactions rather than dominating discussions. Their focus should be on managing the process and relationships within the team, allowing team members to share content and ideas. Like a conductor guiding an orchestra, a leader's role is to support collaboration, ensure balanced participation, and create an environment where everyone feels heard and valued.

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Community Conflict: Regulate, Relate, and Reason

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Community Conflict: Regulate, Relate, and Reason

In an era of escalating conflicts, understanding how to manage disagreements is crucial for personal and community well-being. This blog post explores the essential steps of regulating emotions, relating to others, and reasoning effectively to foster safe, connected, and productive environments. Learn practical strategies to transform conflict into constructive communication and collaboration.